We logged a fault with Telkom on 11.11.2013, fault no 533CNZ111113, we have not received feedback as yet. Our line is still faulty and we are unable to make and receive calls. Please assist. ...
My elderly widowed aunt, who lives alone has a faulty landline. For incoming calls - the phone rings once and then disconnects. Please note that my aunt is a hyper-tensive pensioner who lives alone. Kindly resolve urgently. ...
18 SEPTEMBER MY ADSL WAS INSTALLED, ON THE 26 OCTOBER THE ADSL ROUTER HAD A FAULT WHICH I REPORTED. A WEEK LATER A TECHNICIAN CAME TO MY HOUSE, TESTED IT AND CONFIRMED THAT THE ROUTER HAS A FAULT. I WAS REQUESTED TO TAKE IT TO TELKOM, QUEENSTOWN DOES NOT HAVE TELKOM, THEY SAID I MUST TAKE IT TO THE ...
I bought a telkom promotion package from you guys 10 gig data at night and 10 gig data @ day for R299.When I went to the store I was assured I would have 3G coverage. Before I went to the store I called technical support who assured me I will pick up 3G.Now I have bad signal it does not even want ...
Dear Telkom, I have logged the same fault twice now, once with reference 1214CTK141113, and later with 900CTK261113. Both were closed without action. The second time a lady phoned to confirm the problem I was experiencing. I explained to her the intermittent nature of my internet connection, and ...
I noted that our internet had gone down so I called Telkom and waited a full 30 minutes on the phone. The call centre operator told me to go to our office where the internet modem was. I went to our office and was on the phone for another 40 minutes and the call centre operator told me there was no ...