Good day I wanted to say a VERY BIG thank you to Mahlape Tlake :) I was having a problem after a miscommunication and Telkom cancelled the entire phone line, instead of just the ADSL. I was then told it would be re instated but would take 7 - 21 Working days My husband spoke to Mahlape at the ...
We have no power since yesterday afternoon. When calling Telkom this morning was told the matter will be resolved within a period of 4-6hrs. How are we suppose to feed our kids. Yesterday they went to bed on empty stomach and also agian today the same thing. Please guys pull up your socks. ...
Account # 429901216988 - after our first complaint on Hellopeter about Telkom not assisting us with cancelling our internet line, we received a call from Telkom. They advised that our account would be cancelled and that they would send us the final account for payment. We have received the final ...
I bought a 3G WI-FI modem 2 weeks ago and it only picked up 2G. The SIM card however picks up 3G in all other devices. I took the device back to the Telkom branch in Rosebank and told them that it does not work optimally. I was told that in order to get my refund i need to contact the call centre, ...
It is absolutely amazing that in today's day and age I am phoning Telkom customer service desk and that I am listening to their music for the past 25 mins with no one answering. Is anybody working on that side.. Absolutely poor service. ...
Trying to change contact details for my company. After been transferred to 6 or 7 different people, i have still had no luck. Now been told i need to go into my nearest telkom branch to change a cell phone number on our account. Why bother having a customer service department if you cant assist ...