Ok so recently Telkom upgraded the lines (Which has been so great). Then yesterday I got home tried to go to a website. It took forever to load. Checked the router... it's connected and functioning. Reset the router. When the router came back up I ran a speed test. First time in my life I saw that ...
Applied on the 20/11/2013. Was contacted on the 26/11/2013 for installation date and re-confirmation the 27/11/2013. 28/11/2013 Technician called me at around 8AM, arranged 9AM installation. Connections was all made from what was already on the property, fault was found with the old wiring from the ...
MWeb identified the permanently and ongoing VERY slow broadband speed as a TELKOM problem- TELKOM was amazed how poor the speed is - about third slowest in the world apparently. More recently the landline phone also stopped working causing problems with our security system. Some of the time TELKOM ...
We reported a slow line speed issue to our ADSL service provider (who are fabulous, by the way). They then logged a call with Telkom as the fault was not on our account or router settings. Telkom then sent a technician who didn't check our line at all, he simply phoned his office and was told that ...
I have been experiencing terrible internet speeds / pings from Telkom for the past 3 weeks. During this time, i have logged 2 incidents over the phone (both closed) and 2 over the internet (no response) but my issue is still not resolved. My ping to the "Telkom SA Speed Test" site is ...
I applied for a Telkom Simple deal in September/October, it was installed but we were charged installation fees which are meant to be free on the deal. We disputed this with Telkom but our dispute was rejected because apparently the deal was done incorrectly on the system. Kanzi was not the agent ...