In November 2012 I applied for a telephone connection to be moved within the Bryanston area. In December 2012 I was informed by Telkom that there were no lines in the area and they would inform me when one was available. When nothing was forthcoming I advised Telkom to cancel the service and I ...
3 faults logged and they keep sending sms saying fault is fixed. Crossed lines and extremely bad static on line... internet down. Strange thing is I have heard the same exact complaints from 2 other neighbours also told fault is fixed. they do not respond to sms fault report or email. so tired of ...
About 7 months ago i got a telkom adsl line so internet use at home. since they "upgraded" my package my line speed has dropped, browsing tabs wont open i have reported the propblem many times a technician came out last week. i am meant to be on a 4 meg line however my download speed is ...
Since October 2013 we've been logging calls, sms and emails to telkom since October 2013.My telephone line is has been off since October 2013.It only works in the evening, during the day the phone is dead. I always get sms's saying my problem is resolved but I'm still experiencing the same problem. ...
Let me start of by saying that I use my internet to play online games. Our phone line was always crackling and our internet used to continuously disconnect. After the first few times of fault reporting it was evident to us, but not to Telkom, that the error was not in our home, but with the cables ...
I have a contract with Telkom for the fastest ADSL for residential usage. For the past week, we are struggling to get onto sites, and even Google has to be reloaded before any data becomes available. We have registered a complaint on the Telkom site, given a reference, and nobody has contacted us. ...