It is now more than a month since I have reported that my Telkom line is out of order. Telkom obviously died and was buried with Mandela. And guess what, they have the arrogance to ask me to pay for a service which I do not have not the use of. My previous complaint on Hello Peter resulted in an ...
We have been reporting a fault on our telkom line since the end of Oct last year and telkom can't seem to fix it. We have thus been paying line rental for no service for almost three months. Every time we report the fault (which we have done about 5 times now) they test the line remotely and find ...
End of December we started experiencing line drops, where the connection would just randomly drop and then after 15-45 minutes it would restore itself. At first I thought it was just bad sync so I phoned in and we reset the ports all was well for about 30 minutes and it started again. After 8 phone ...
My daughter wrote a report yesterday about Telkom's shocking service since my wife and I (pensioners) ordered an ADSL line. The original order was placed with Fakile (Call centre) for a month-to-month uncapped basic package- 13/12/2013. On 06/01/2014 our daughter accompanied us to Telkom Pinetown ...
I am really upset with how my order has been handled. I'm still waiting for a response from the person above for over a month now. Please assist. ...
I have been experiencing issues on my internet connection for the past 2 weeks, I contacted Telkom who told me the line tests perfectly and done a port reset, turned the modem off for an hour and the problem persists. 600ms latency to local Telkom server in Cape Town and terrible speeds. He then ...