I signed up for an ADSL line installation last week Tuesday (07/01/2014). The technician came and installed the line, and I informed my ISP (Axxess) that they could initiate the line transfer process. They received an error message saying "Customer is ceased". I have since tried to ...
They have no idea what they are doing. All they do all day is transfer you to someone else that knows less than they do. Telkom is a major company I am utterly revolted at the telephonic services. Its ironic them specialising in telephone services! ...
I phoned telkom to have a new line (DSL and Phone line) installed at my new house on the 2nd of December, and was assured that it would only take 2 weeks. After two weeks the call was still stuck at their technical center, and the order still had not been created. After phoning multiple times the ...
I had a 2.0meg, uncapped line which was upgraded to a 4.0meg line recently. I have photo's of the speed test at .78meg. I have phoned the help desk and we reboot, reset switch on and off and get the speed up to 2.0meg and the response is that there is a problem with our exchange. So today Telkom ...
After sending over 10 Escalation forms on your Telkom website, logging a complaint with ICASA and going as far as sending an email to the Consumer Protector, the underground cables were fixed yesterday and I once again have my ladline and internet worknig again! For all the stress and inconvenience ...
I recently moved to PMB and called Telkom to install a voice and DSL line for a home buisness. I moved into a long established area and when I made the application I was told that it will take 2 weeks as most to get connected. Today I was told by Telkom that the installation can only be done in May ...