I ordered Telkom ADSL in October 2013. I received the goods and it was installed. After a couple of days it stopped working. I reported it and it got fixed. Several days later it stopped working again. Same story, reported the problem that got fixed. It worked for 2 days again. They came to my ...
I would like to lodge a complaint about the poor service I received at the Telkom - Dion Wired Store in Tygervalley. Firstly, we ordered a Telkom ADSL line. As things happened the contract details were incorrectly entered into the system and we were issued with a normal Telkom line. Suffice to say ...
I run an Internet Cafe and my Adsl is down for more than a week. I first reported the line on 7 Jan 2014, was told it would take 4 working days. The technician came to my premises on 11 Jan 2014 and fixed the line. 5 minutes after he left the internet was down again and is still down. I done some ...
Reported problem with our telephone liine / adsl on Friday 10th January to Telkom. Was informed by the call center that a technician would contact me shortly. One week and several calls later, still no technician, just apologies and reference numbers. I can hardly believe the treatment that's being ...
I just want to say that each time I visit Telkom in Tygervalley I always ask for Anneline Nel. She is the only one that treats customers with the utmost respect and always gives excellent customer service. She makes you feel that you are import and not like you are just another customer she should ...
We moved from Johannesburg to Cape Town. I run a small business from home and it is vital that I have access to the internet. We applied in Cape Town for a line and adsl early December 2013. We were told there was a port available and the availability of adsl would not be an issue. When I phoned ...