Why do you pay for uncapped internet but still get capped. The product that was sold to me was uncapped internet. I use it for browsing, downloading and uploading. The product is uncapped, but yet they cap you. Uncapped means unlimited whereas capped means you have a limit. If I bought a product ...
To whom it may concern, I have been calling the telkom call centre for the last month to complain about my ADSL line being down. After calling the call centre and escalating several times about my ADSL Line the fault is still not fixed. The call ref #479CRK15123, F180174 has been escalated over 5 ...
Can the cancellation department please arrange collection of equipment from Unit F13 in Century Square, Canal Walk, Cape Town. This seems to be the hold up with the finalisation of the cancellation of some ISDN lines on our account.. Keys have been left at reception. The lines were succesfully ...
Been battling Telkom for 3 days and now I've finally given up and want to cancel my subscription, but no one answers at the section that handles cancellations. Telkom's idea of Catch 22!! People stay away from this monopoly and stick with cell phones!! ...
On the 8th of January I reported my phone line, it was not working and my Internet line was below the speeds I was paying for. it has been a week and I phone 5 times. Everyday a different story and nothing happens. Nobody has a clue what is going on. One lady said they will be coming the next day, ...
4 weeks ago we reported to Telkom that our ADSL line is not working they then advised us that a technician will be sent out, we gave them a week and phoned again they told us the same thing, after 7 phone calls to date, we have called them over and over again to do a follow up it's been a month now ...