I moved and requested Telkom to transfer my ADSL line to the new premises (not far, Faerie Glen to Moreleta Park). The request was early December, technician showed up on the afternoon of 10 Jan. After doing his thing and the ADSL modem still not connecting, he said he had to do something at the ...
We applied for a Telkom DSL lone on the 05/01/2014. On querying my order on the 10/01, the call centre agent told me to collect my modem as the line was ready. During self installation, with assistance from the call centre, it was determined that the line was not activated as the modem was not ...
I have had internet problems for 3 months. I have moved ISP and line management services of my DSL to afrihost from Telkom because I hate them so much. Afrihost is great but Telkom . my line drops constantly. they told me to buy a new router which I did. They then said its my attached hardware. I ...
I put in for a transfer of my existing ADSL and Landline early December. Got a reference number and was told I would be contacted to arrange a date for the transfer. Early Jan I called in to find out when I might expect my service to be transfered and was told that they are sorry - there is no ...
My landline has been out of order since the beginning January. Once reported they sent someone out he said he would come back but never returned. Have been phoning 10210 daily requesting update. Get different responses every time. I even went to the Sydenham Depot myself a couple of times. ...
We reported that our internet connection is slow and has been intermittently disconnecting. In addition to this, we provided a report showing that our line had disconnected 34 times in the space of 2 hours. This is the regular normal state of our ADSL line. Michael, your technician performed ...