AfricaComplaints.com » Telecommunications » Complaint / review: Telkom - Telkom ADSL constantly not working | #310418

Telkom
Telkom ADSL constantly not working

I ordered Telkom ADSL in October 2013. I received the goods and it was installed. After a couple of days it stopped working. I reported it and it got fixed. Several days later it stopped working again. Same story, reported the problem that got fixed. It worked for 2 days again. They came to my house 4 times and it is again not working. I have tried several times to get through to their cancelation department, but no one ever answers. The one time I waited on the line for 32 minutes. I also sent them an e-mail to which they have not replied.

Telkom is taking money from me every month for something I cannot use and I simply cannot get hold of them to cancel the service. This is!

Date:

Company: Telkom

Country: South Africa   City: Germiston

Category: Telecommunications

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