I applied with Telkom in 2010, had to pay deposit of R700, will be held until I receive my final account. October 2012, I cancelled service as I moved. I was told it would take 1 month after cancelling to receive my deposit back. Phoned in November to find out when I would get my deposit back & ...
1 hour and 30 minutes and counting!! Internet/ADSL problem reported on Monday, consultant called on Tuesday, promised to call back and didn't. Called again on Wednesday morning, still not fixed, will send technician (apparently I'm too far from the exchange, but my house hasn't moved?) Called again ...
For two full months I've been paying for ADSL service I do not have. I thought by visiting the branch and asking for assistance my problem would be resolved. But I was clearly wrong. To a point where I started tracking their service. On the 14/01/2013 I registered a fault with my installation (ref ...
This actually started last year, I signed up for a telkom line in october, to date nobody has ever called me, so much for customer service. I then decided to go this week to sign up for a telkom line yet again this week, this time at the fourways telkom store, yet again service was bad, the ...
Ever since I upgraded to an uncapped 4Meg ADSL line, the download speed has dropped below 0.8 megs per second. After several long calls to Telkom and sms' s to their fault line it does not get resolved. Prior to up grading I had a 2meg line and the download speed ran at about 1.8Megs per second. ...
I've been having ADSL issues on and off for more than a year now! I have a 4 mbps line with very good SNR and low attenuation but intermittent CRC errors and synchronisation issues it seems. This regularly results in speeds lower than modem speeds! And No, it is NOT my router or my ISP!!! I have ...