I closed my telkom account last year around June, settled the account in full. Phoned them twice after to confirm. Now my Name is up with ITC for bad credit, According to ITC there is a telkom account in arrears for two months. Now I struggle to get hold of telkom to sort this out. ...
I am totally dumbfounded - so after months of having ADSL problems, kicking down doors at my ISP for assistance and at Telkom to provide me the service I pay for, Telkom decided it is time to react... Eeeek!!! My ADSL line is down, but I get a call on my landline (yes people, Telkom called me on my ...
I've applied to move my Telkom account to a new address. The order was made (2 Jan) and more than a week later a technician called me to confirm the address. The lady at Telkom customer service (TCS) filed my old address as my new one and I had to make a new order. I was on the phone for a couple ...
I went to two Telkom branches to buy a product and both give me diffirent stories. The last one said they will phone me back in 48 hours but today its more then 48 hours and no respons. I pay my bill each and every month but thats the kind of service that you receive from Telkom. ...
Even after writing a complaint here on HelloPeter and PROMISING to act, Telkom STILL has not done anything to help us. They fill you up with hope and then shatter all of it by doing NOTHING. I hope we get our internet by 2014. TERRIBLE SERVICE. I am so disappointed. Can anyone else help us?! ...
Saturday 19.01.13 went to N1 City Telkom to log a complaint. Waited so long logged it myself on the website on my cellphone. Our landline has no line (dead). By Saturday afternoon line is back but very bad and crackling and no ADSL line (not working) when Telkom sent sms to to confirm if fault is ...