I need to install a residential line from Telkom. I was instructed to be available on Monday, 28 January 2013 which I made myself available for. I was called on Monday morning from the technician (Dingaan) that he was leaving Midrand at 8.30am and arrive at Ferndale, West Avenue by 10am. I called ...
I changed my debit order details on the 16th of January via the telkom website, on the 25 of January Telkom STill tried to deduct the money from my old account. this is totally unacceptable. Why offer the service of updating your details if it does'nt work? ...
After power failures or storms, my telkom line does not come back up. Its not just mine, everyone in my complex and complex across the road has the same problem. Telkom previously told me that there is a problem with the exchange, and they are waiting for equipment. This was months ago. I have ...
In December Telkom advertised the Convergence Package-Telkom Simple for R399.My husband phoned a few times before installation to confirm how much the installation fee was. All the sales people that he spoke to assured him that it was free.line was installed on 14/01/2013.My husband received an sms ...
I am trying to cancel my Telkom Line. I have ADSL with another supplier. I called and was informed I could not cancel. I am moving out in a month and was calling to give my months notice of cancellation. I have already given notice for ADSL. Telkom then informed me that I would have to call back in ...
I have logged a number of faults on the Telkom website and have received 4 reference numbers for the same complaint without receiving one call from an operator to assist me. I have not had internet access for 10 days now and since it is an uncappped line, it is a current service which i am paying ...