Ref: 353CRK130113 and numerous discussions afterwards I have a 4 meg line that is being throttled to perform well below 25 % ito downstream speed... the line speed never runs beyond 700 - 800 kpbs I have become frustrated with Telkom agents telling me there is nothing wrong with the line... I'm not ...
Hi On the 13th of every month my account is debited by Telkom for my monthly account. On the 13th of December 2012 my account was debited but the payment did not go through as I did not have sufficient funds. To my utter dismay - on the 20th of December when I was invoiced I seen an additional ...
I have had ADSL service for some years now, but since the beginning of this year connectivity is almost non existent. Technician came and told me that I live 4 kms from exhcange so cannot expect connectivity. My house didn't move in December and I am pretty sure that the exchange didn't move ...
Since at least Nov 2012 our telephone line has been crossed with another persons. We logged the fault on 17/11/12. Telkom informed us the fault had been repaired but we discovered that it had not and reported that fact on 27/11/2012. Telkom reported it repaired on the 28/11/2012. We responded ...
Once again telkom has not responded to my complaints, i wrote a report last month and was promised to be called back because the report would be escalated ref (ars 218825), its now 2013 and im still complaining about something that happened in 2011 for the 10th time, how long is this going to take? ...
Every 2 to 3 weeks, my internet connection 'loses synch' with the local exchange, cutting my line off. When I then report it, it takes them 5 days or more to repair it. That just isn't acceptable. My only conclusion is that Telkom is playing hot potato with my line on the exchange because they ...