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Telkom
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Telkom
Line being throttled

Ref: 353CRK130113 and numerous discussions afterwards I have a 4 meg line that is being throttled to perform well below 25 % ito downstream speed... the line speed never runs beyond 700 - 800 kpbs I have become frustrated with Telkom agents telling me there is nothing wrong with the line... I'm not ...

Telkom
Live too far from exchange

I have had ADSL service for some years now, but since the beginning of this year connectivity is almost non existent. Technician came and told me that I live 4 kms from exhcange so cannot expect connectivity. My house didn't move in December and I am pretty sure that the exchange didn't move ...

Telkom
I need answers

Once again telkom has not responded to my complaints, i wrote a report last month and was promised to be called back because the report would be escalated ref (ars 218825), its now 2013 and im still complaining about something that happened in 2011 for the 10th time, how long is this going to take? ...