Telkom have no idea what is going on with there accounts. Almost a year later and my friend gets handed over for an account that she had transferred. To make matters worse, when we asked for the documentation found that they had the wrong billing address and the application form had the correct ...
Our landline has been out of order for 8 days on trying to contact fault reporting several times and using R200 worth of prepaid airtime we are told the number is still faulty even though our neighbour had exactly the same problem there line has been restored, all we have received from Telkom is ...
I have been dreading the day to call Telkom to re-look my packages with regards to calls and my ADSL line. Finally built up the courage to call this morning, expecting the worst based on past experiences. I must admit I was pleasantly surprised by the service I received this morning. Wilfred who ...
Our business phone line stopped working on or around 23/01/2013, and despite repeated calls to Telkom's call centre and repeated assurances that; "the technician is working on it" we still do not have a phone line. This is costing huge amounts of business! ...
On 8 Jan I applied for a new phone line, reference 70467342. Was scheduled and agreed for installation 18 Jan, but no show. Called on 21 Jan and was rescheduled for installation 24 Jan. Got home on 21 Jan to find Telkom leaving (had come to install but because it had been rescheduled due to my call ...
After complaining about being without my Call Waiting for about four months, and making a complaint on HelloPeter, I have been inundated with calls from Telkom asking me whether the people with whom I have been communicating have understood the concept of what was wrong etc. I said that they had ...