I applied for a Telkom adsl service about 2 weeks ago, when they delivered they did not connect it to the computer. I later followed up with them that 1) they had made the connection in the wrong room and 2 I needed assistance to connect it since when I did it by myself it didn't seem to work. They ...
FAULT ON BUSINESS LINE REPORTED 26.01.2013, GOT SMS WITH REF NO. TODAY IS 30.01.2013, NO FEEDBACK FORTHCOMING. THIS IS A BUSINESS LINE. SERVICE IS PATHETIC, WHEN YOU PHONE CALL CNTR, YOU GET PUSHED FROM PILLAR TO POST. SORT THIS OUT!!! ...
Please see my complaint from the 24/01/2013: " I changed my user name and password online, then i was taken to a window where it said "You've requested to change your username but did not activate the url (link) in the email sent to you. In order to complete the process, please click on ...
Good day, We have applied for a standard telephone line (2 weeks ago). The technician came on Monday and after an hour called me to say that the power had been he will report it and call me straight back to tell me whats happening. Well, I'm still waiting for this call. I have now tried EVERY ...
I opened the account in Nov, my first invoice was around R3200 in Dec. I signed up for a 24 Month 4MB Uncapped ADSL. I was charged for installation fees and never got the advertised R95 discount. Now after calling and submitting disputes that were rejected I found someone who actually knew his job. ...
I have taken out a 24 month ISP contract with Telkom. The absolute worst experience. I constantly have no internet and have to call the call centre where I am taken through the same IVR that wastes my time and money. My home line (Telkom again) is not working so I am billed using my cellphone to ...