I have reported the line 011 334 7000 out of order more than 5 times in the past few months. The line may work for a couple of days, and then the same story. The line has not worked for the past 2 weeks at all. Calls to Telkom fault reporting are a waste of time. I get told that they will escalate ...
My company has a support ADSL line 011-205-0006 that has been non operation since Friday last week this was reported numerous times with Telkom from Monday the 28th (ref 551224225 and 1211crk280113). Up to today absolutely nothing has been done this is a main support line for about 20 000 clients. ...
I logged a fault on 17 January 2013 after wind damage to our cable (after trying to log a call a few days earlier via cell phone, but waiting forever and a day for a reference number). No response. I phoned again on 23 January 2013. No response. I phoned again yesterday, 28 January 2013, every time ...
Ecently installed telkom adsl and contacted the call centre to check that i am on the correct package that was requested. the line was installed last week tues the 22/01/2013. i contacted the call centre on wed and the lady said that she could not see the line active!!! therefore she cannot say ...
I have signed up on Telkom's website at least 3 times and left a message to be called back. In some instances I have even mentioned what service I need but still even after a month, not a single call or an email have I received. Talk about bad service. Perhaps they are too busy to even take the ...
I had an telkom land line at our home, we then moved to JHB April 2011 and I requested that the line be cancelled. This was not done and in May2012 I was called by DMI Attorneys stating that I owed R1171.68 for the land line service. Being a understanding person I confirmed that I would pay this on ...