We have internet via telkom which is being used for a home business. yesterday 10 February 2013 on a bright and sunny day the power supply to the modem blew. My wife went to the fourways crossing branch to get assistance and she recieved the worst customer service ever. Lesego which works at ...
I have Telkom as my ISP with a capped service. On /1/2013 I visited Menlyn Branch to arrange to have it uncapped from1 February. They wanted me to visit them on 1/2/2013 otherwise I will be billed double. I then visited again on 1/2/2013 to change to uncapped. The assistant responded positive and ...
I have been trying for the last two and a half months to install a telephone line at my apartment with Telkom. I have called Telkom directly on so many occasions that I have lost count. I have spent so much of my own personal time and money that I don't even want to think about it. It sickens me to ...
After making several booking and appointments, taking of work 3 times from work after they specified that they will come out to re install the line the either passing the buck or just blocking our cell calls to them to sort out the matter at hand. They specified that they will pitch up at our home ...
Telkom has responded by coming out to my house yet nothing has changed, still no router, no ADSL, etc. This company is beyond pathetic yet no-one does anything about it. How telkom can treat us like this and have no consiquences I am baffeled - what a bunch of they must look like to the ...
On 8 February I upgraded my dsl line speed, however upon trying to connect, it turned out that I had completely lost my service. I contacted the call centre, Bongani was the respondent. Having to contact the USA at the time, I was rather irate, but Bongani was very friendly, and spent the next 45 ...