What a disappointment i really think Telkom cannot handle the service they provide and we pay for, due to the fact that we cannot use the internet because we need to phone in to reset the line and spend 45 min ever time to sort out the problem IF we LUCKY!!! I suspect we pay for broadband which ...
Hi Telkom: Like all of us, we can always find reason for complaint, but, credit where due. I'm very happy with Telkom service. The quality of landline, the expediency in fault finds (very rare), and more so, quality of ADSL, and economy of data bundles. Whilst the ADSL connection has it's 'days', ...
Following a lightning strike on the evening of Friday 8 February, I have not had any telephone/ADSL service since. I have logged the fault with Telkom (151CTK100213) but their technical department hasn't even made contact with me yet. When I phone 10210 to get a progress update they can't tell me ...
Hi There I have cancelled my account in October via the 10210 number and it was confirmed on the call that it has been cancelled. After receiving my postage (I am overseas for business) I noticed that telkom still charges me for a service I don't use. Please cancel my account immediately and delete ...
No wonder that the rates we pay for Telkom service is so high. It to pay the that are employed there. I am experiencing an on going problem with my Telkom ASDL service which at times drops signal for hours. I have called their help line (waited), I have SMS their help line, I have mail their ...
Our Telkom account for November was suddenly up to over R750 from the usual R200 and contained a lot of numbers I did not recognise. I logged a call reporting with the calldesk. Within days I got a call from Donald who very professionally requested relevant information from me. A technician was ...