I tried to cancel my internet line with telkom and was told in order to do so I would need to send them a formal email, which I did - furthermore I received no acknowledgement or confirmation of this. I requested for my line to be cancelled the end of February 2013 and it was cancelled prematurely ...
We have had a 4 Meg Telkom ADSL line at home for 5 years. Since December, the line keeps dropping and we have spoken with Telkom on at least 15 occasions. The technician says he doesn't know what to do... we have changed the router 4 times, rewired the house, and to the pole, and still the problem ...
I gave up waiting / arguing / reporting this fault and cancelled the service 2 weeks ago - a month after reporting the fault. Had to keep the phone line though - more's the pity. ...
I have reported a problem. It was virtually resolved immediately... Jacqui - thank you for your e-mail. Telkom, thank you for crediting my account. It seems like we will ahve to sell our property to get better reception but we are now paying for a 1 Meg Line - we are receiving 1 Meg data and I'm ...
My mother is a Pensioner. Her landline has not been working since 21.01.2013. She is able to receive calls but unable to make calls. The fault was reported to 10210 on 28.01.2013 accordingly, Ref. 736CRZ280113. The Technician contacted my mother advising that there is a block call on the line and ...
Lightening hit our landline on Friday night and broke the cable near the Telkom junction box. Reported early Saturday morning (ref 108CRK090213) but not a peep out of Telkom. Other than the automated promise to "endeavor to resolve the problem ASAP". I wonder what is Telkom's definition ...