I tried to open a 'month to month' package for the wireless uncapped internet connection. Telkom in Cresta Mall advised that i should call Telkom for the username and password once the guy comes to install the wireless device. I had called in numerous times and no one could help me; one occassion i ...
I requested for an ADSL-Telkom Simple to be installed at my home about 3 weeks ago. I was then advised that it would take about 14 working days however a technician did go to my house about a week later and he advised that there is something wrong with the pole so he needs to log a fault and ...
On the 5th of feb.i reported our landline online that it is very noisy, i received an sms with ref.no 535CWZ050213 the next day their was no line at all i escalated the complaint, received email with escalation no 221373 for couple of days was no line then we got the line noisier then before, today ...
To Whom it may concern 2 Months ago we moved from Bryanston (where we waited for 3 months for a line with no option of upgrading to ADSL) to Centurion and requested a line transfer. Up to today (2013/02/20) we are still waiting for the line to be transferred. First the mainline is faulty, then the ...
As a family we are highly concerned about the time that it has taken Telkom to attend to the fault that we reported on our landline number - 011 648 8794. We request urgent attention as this is affecting the business that we run from home. On Tuesday, 5 February 2013, my mother, Cate Bompas, logged ...
On the 11 February 2013, I reported a fault on my line with the call centre, I have called 4 times to get a progress report on my fault and have been told the same aggravating story by all four consultants " we will send an escalation and the technical manager will call you regarding the ...