I'm yet again, only using HelloPeter.com, to complain about TELKOM!!! I am a student who is very dependent on the internet to perform my daily tasks involving studies at university! I was still busy with an assignment on the 6th of March, when my internet line just disconnected... I reported a ...
On the 3 November 2012 I reported intermittent ADSL connectivity problems. Reference Number 22CVK031112. On my previous report, Telkom said the call had been escalated. With a Ref. No. and a promise of feedback. To date, I have heard nothing from Telkom. I have to call the call centre 3 or 4 times ...
Past two months ive had terrible issues at night with my adsl latency and download speed, during the day its fine but from 7 pm my latency spikes from 15 to 350, download drops from 4 to 1 to 1.5. ive phoned many times regarding this and no one seems to be able to help, Please help ...
I've just got this adsl line and i needed help with it, been calling for assistance but kept on bieng transfared and given incorrect information. Ever since 2pm till 5:30pm been trying to get help, but they just hung up on me, some told me my line doesnt exist, also found out that i was given the ...
How can after a period of almost 6 years one be contacted and informed that you OWE Telkom XXXX amount??? For 2 numbers?? When the one number in question was discontinued prior to a new one being applied for?? And the other I am actually not sure about at all. September 2012 received a call saying ...
Before December for many years I had a usable 4mb line, it wasn't perfect, but it was usable. In December something happened as then the line became unstable and unusable - then Telkom say that they cannot deliver 4mb, so they drop my profile to 3mb. Fine - Pay for 4mb get 3mb - all good. Now for ...