We moved premises in Jan 2013 and logged a call for our line to be moved from Sandton to Bryanston. To date no luck with a service. We keep phoning and getting promises of call backs etc... nothing. I phoned Pretoria on Friday as the Telkom employee promised to call me back the Friday before and ...
We reported a fault on our line on the 7 March 2013, it is now 6 days and no progress, it is frustrating it is a business line, and every day you phone you hear the same story, they are working on the line, i phoned today just to be told by the call centre person, telkom is in my office working on ...
Yesterday, our phone was knocked by lightning [for the umpteenth time in a year - I have apologised to the but they take no heed, we are a zap-target] and I reported it last night via the Internet. The sms arrived with a number while I was in bed. This afternoon the technician came and repaired the ...
Line been out for more than a week. Everytime you phone they will " send a note and escalate the problem" Nothing gets done. They just dont care about customer service, all they say it is open and with technical side, you cant contact to get any feedback. ...
Last year an account was requested to be closed. My Grandmother moved from her residence to JAFTA Old Age home. An email was sent after numerous issues with Telkom. The account now has an outstanding balance for months after the email was sent. A new line was installed at JAFTA for her, but we have ...
I applied for a new telephone and ADSL installation on the 7th of March with Reference number 74442044. On the 11th of March they informed me that a tentative non committed date of installation is the 15th of June 2013. On closer inspection the Telkom Shop in canal walk told me that they cannot ...