Since having ADSL (4 Years) install I have suffered almost daily ittermitant ADSL service, extremely slow download speeds (7-10mbps) and frequent dropping out of connection. Telkom admit there is a problem with the line (too far from exchange?) and have to date replaced the cable from the pole to ...
Our ADSL Line failed on 8th March 2013. I reported the fault to the call centre on the same day. A technician arrived on Saturday, fiddled with our PBX system and told met the problem is with the line outside. ( I already knew it was NOT the PBX), and we never saw the technician again. On Monday 2 ...
I contacted you at the end of February to cancel my line on 31 March (TOC8337526). I see on my latest account I'm still getting billed for April: TI-AllAccess TIN1575561 Apr 13 R69.30 (excluding vat). Am I now expected to pay it and then struggle forever to get my money back from you? ...
Every week for the last five weeks without fail I have been receiving sales calls from Telkom's call centre for the same product - an ADSL line and a phone line. If they had done their research they would know I already have both!! I have asked each sales person to please remove my details from ...
I am registered on the national opt out website so that director marketers dont contact me. Telkom decided they are above this and are in breach and keep on contacting me on a daily basis to sell me things! STOP CONTACTING ME! IF YOU DONT KNOW WHAT THIS IS PLEASE SEE BELOW. YOU ARE NOT FOLLOWING ...
We called in a few weeks ago to report that our lines are crackling very badly. Telkom said they would sort this out. They didn't sort it out, but what they DID do was somehow manage to disable half of our lines. WE ARE A SECURITY COMPANY!!! Imagine being in a panic situation and you call our ...