This is a reply to my previous complaint as i have not heard from Mr Masango or reply to the email which he supplied for complaints. hi mr Masango. Please find the old account number: 259900659834 (0216968971) and new account number: 359901212723 (0214371640) ...
I got a 3 month trial of ADSL on 2011. It never worked properly and I called in several times, and had technicians come out on several occasions. The technicians kept promising they were doing an upgrade and it would improve so I didn't cancel after the trial period. However, it never got better. I ...
I am completely and utterly disgusted in Telkom's lack of service and regard to its customers. on their website they tell you that to move a line from your old home to your new can take 30 days well this is a complete and utter lie. we moved home in Feb 2013 and contacted Telkom in Jan 2013 to ...
Telecom called me offered me an ADSL line with data bundle. My wife works from home and uses data bundle to do her work. We then didn't have to buy data bundles since the line was installed on the 26 February 2013. Apparently the line was faulty and they sent a technician who came and disconnected ...
Again, UTTER USELESSNESS of Telkom. After escalating, and escalating and phoning and mailing and one phone call back from them to say that they are working on the problem with my account, suddenly nothing. Thank you Carol Deysel, for phoning back once, then ignoring me again. Thank you Donald Quala ...
On 7 March I reported our Telkom lines (including ADSL) and am still having issues with these. Some lines work and some don't which prevent incoming calls and Internet connection for electronic mail is non-existing. A supervisor from the Call Centre tried to arrange quicker fixing of the problems. ...