I logged a call with Telkom via their online service a month ago to inform them that I will be moving my business and need my Telkom lines to be moved too. The kind call centre agent phoned me within 40 Min to confirm and I was very impressed by her service. Unfortunately due to circumstances the ...
We recently applied for an Uncapped ADSL line from Telkom. The technician came out and installed the router and I went in to the shop to sign the contract and get my username and password. I then did self installation and it was done successfully. Upon completing a speed test, it appears that I ...
I was approached today by Telkom to consider upgrading my ADSL line from 1MB to 2MB. I was told this would ensure immediate downloading. My experience with Telkom is that when I had a 384KB line, I was lucky to attain 120 KB download speed. Since I am on a 1MB line, I at best attain 600 KB download ...
I took my modem in to be replaced on the advice of a telkom technician. I got to the pay counter and recieved a befor opened box, thought that the attendat opened the box just before I came, Took it back to the office and tried to power it up. It did not power up. out of the box it was not in a ...
I applied for Telkom Internet in November 2012. I was advised to also apply for a landline. Only the landline ever worked, the internet has never worked. I reported this to them many-a-times with no joy. I was unfortunately hospitalised for 3 months after that. When I was discharged, I found that I ...
Anybody thinking of using Telkom, think very carefully... below is the final straw i have been in contact with Telkom almost every day and have still come to NO resolution regarding the lack of service, the incompetence of the staff at the call centre and the F#cken attitude the respond with to ...