I have a line fault and my one phone line and ADSL has been out for 2 days now! I have received sms's saying Fault 350CNK10043 has been created and that Telkom will endeavour to resolve the problem ASAP. Please can someone come and fix this as I am unable to do anything without the internet!! ...
I logged a call with Telkom on 18 March 2013 because our Internet was down.(We only use our line for ADSL) It is now 10 April and the issue has still not been fixed. The person I just spoke to on the call centre, Kamu?? just told me that they cannot tell me when the line will be fixed but that ...
For the last 3 days I try to log in at Telkoms Website Eservices to pay my bill. This ends alsway with an Error: Authentication failed - Please try again. Tried this with 4 different Browsers and on PC and Ipad. Even send an E-Mail on the Contact Us Button on the Website about the problem. Phoned ...
After having applied for an ADSL line in August 2012, and having the order confirmed I was told in mid September (having already moved into the new premises) the infrastructure did not exist in my area. I accepted an FWT service as an interim solution. Eventually I was temporarily connected in ...
I applied for Telkoms Killer deal on 23 March at Telkom Direct, Cresta. I had an existing pre-paid line. After several calls to "Authorisations" and visits to Telkom Direct in Cresta, a Telkom technician came to install my line. The line has been there for more than 10 years. His work ...
TELKOM SERVICE IS SHOCKING! NOT A SINGLE UPDATE ON A FAULT REPORTED 2 DAYS AGO. FAST INTERNET CONNECTION = NO CONNECTION = ZERO SERVICE. WHATSOEVER! WE ARE A BUSINESS... HOW DO YOU EXPECT BUSINESSES TO OPERATE WITH NO INTERNET CONNECTION FOR 6 DAYS (EXPECTED FAULT FIXING TIME). I'M NOT EVEN SURE ...