On Monday 23/09/13 i went to sterns to settle the amount that Miss Suzan Staak told me about after the on my account i was surprised to my balance of R249.00 and to our agreement with Suzan my balance should be R53.00 but now is not like that, when i enquirer with the lady at the stores she says ...
To whom it may concern I cannot believe the lack of efficient service received from your store at Pavilion. I have purchased a guess watch from your store- 16.02.2013, a month later and one of the diamantes around the face fell off, it was sent through for repairs and I got it back over a month ...
ON THE 2ND OF AUGUST I EMAILED TFG CUSTOMER CARE STATING THAT MY DEBIT ORDER DETAILS HAS CHANGED AND THAT THEY SHOULD CHANGE IT ON THEIR SYSTEMS. ACCORDING TO THE EMAIL THEY SENT ME IT WAS SUPPOSED TO HAVE BEEN CHANGED. ACCORDING TO THEM DUE TO THE DATE THE ACCOUNT WILL AUGUST STILL GO OFF ON THE ...
Good Day As per previous posting/complaint, I went to the store on 24.08 and spoke to Soraya. She then told me that I had to return the pendant and bear before she could exchange the chain. She checked the system & found one at Tygervalley. She promised call me as soon as it was there. As I has ...
6 months later i havent received any call from STERN, despite the fact that FATIMA COMBRINCK (Online Liaison Assistant) said she will assign my query and someone will contact me. This is bad service from Sterns as i am stucked with fake jewellery. ...
This is just an big Thank you from myself w.r.t excellent service provided by Warren manager at Sterns Zevenwacht Mall. I want to say he helped us from the beginning and constantly kept me inform on all activities regarding my cellphone insurance claim. In the beginning they did not have the phone ...