30 years of loyal service as a customer of Standard Bank, only to find that your loyalty is only valued by the size of your monthly service fees! I have been a Private banking customer for 10 years. I decided to downgrade the product to Elite 2 weeks ago as the fees were unwarranted. I needed to ...
4 weeks ago money was taken out of my account by 1 of this ATM, i immediately did the normal thing any human being would do reported it while i was standing at the ATM with the card stuck inside. I got a reference number and told that it would be sorted, i have been trying to get a response from ...
I am currently travelling outside South Africa in Singapore. I urgently need to make an EFT payment (and have been trying for the last 2 days) but my One time password is being sent to my SA cellphone which is not active here in Singapore. I called the standard bank call center to change the method ...
I reported credit card some weeks ago. It was annoying waiting about 8 minutes for the phone to be answered. In any event, I tried following up on 3 September, but gave up as the call centre never answered my call. The same thing happened today. I gave up after 10 minutes., BUT CALLS NOT ANSWERED - ...
I have been a Standard Bank customer for years. I recently decided to travel to Vietnam for a few months, I did inform the bank I will be leaving the country and using my debit card in Vietnam. Unfortunately I was pick pocketed and my wallet was with my debit card inside. I called the bank and ...
My account has been hacked on the 16/08/2013. i logged a claim on the 19/08/2013. i was told it would take 3 opened day to proceed with claim, then i received an sms on the 21/08/1013 saying that it will take about 10 working day to resolve the claim. I waited for 10 working days then i went to the ...