I was drawing money at the machine after punching my pin my card was swallowed by the machine. I tried to draw the attention of the security who was inside the bank but he just shrugged his, right there I receive a message on my phone R3000.00 have been drawn from my account. My account was closed ...
Standard bank and their incompetent staff capture the wrong banking details for my vehicle finance and after informing them of this, they still dont change it ans keep debiting some account thats not mine. They then want to claim 2months of unpaid debits and give me a bad credit rating! This is ...
Last night I made a complaint via your website about one of your customer service agents and no one seem to get back to me or provide any feedback in this regard. Is your customer care just as bad as your customer service agents? Standard Bank service is PATHETIC. ...
Last week I called and requested a debit order stop as I was told to do so. I gave the lady the account numbers and the amounts that would needed to be stopped on the 25th. This morning the debit orders went off my account!!! So what service is this Im going to switch to FNB and get better service. ...
On 4 September I requested that my Garage Card account be closed. I just called the Call Centre to ask for an email to be sent confirming that the account has indeed been closed. The lady informed me that it could take up to 48 (work) hours for such an email to be generated as it is done in some ...
Good Day. This is the last straw. This has been going on since August where we applied for a payment holiday of 1 month on our Home Loan due to us doing renovations on our home. We got a call from Standard Bank to say it was approved but this call came after the debit order was rejected. The Bank ...