Last night was the second time, that I arranged the 'Take me Home' service, as a Standard Bank client and no one arrived to take me home... I arranged the pick up in advance and received the reference number (74-FBUW-01)... When my pick up time approached and no one called me, I phoned the call ...
Call Centre agents dont know what they doing, you call 3 times for the same issue, you get 3 different solutions that all dont work. They keep transferring to different branches where there is no answer at all and call drops, they give branch numbers but phones just ring with no answer. I have ...
I'm a loyal standard bank client and really getting tired of this bank. I normally by my airtime through Internet bank, on Friday the 25 oct I did what I normally do login into standard bank internet banking to purchase air, the transection went through but even today I have not received my ...
A few months ago I wrote with complaint pertaining to two bluebean credit cards registered to my name. This negatively affected my credit record and affected interest rates received! Standard bank responded stating that the problem had been sorted and that I no longer have 2 just the one which I ...
I have a biz acc with std bnk and have been charged over draft fees ever since but I dnt have a over draft facility that I applied for or agreed on, I had a balance of R4702.00 lately and withdrew R4000 leaving me with 702.00 bal, I then swiped for R102.00 and was left with R600 balance, Upon ...
We cancelled a new bond request & had to replace it with a new bond. On 21 Oct we went to Std Bank canal walk to cancel & given an SLA of 3 days. A number of calls were made to check on the status of this throughout the week.By 25 Oct I had not received a reponse & told by the bank they ...