I received an voice SMS stating that I will be handed over to attorneys if I do not pay my credit card account, which I don't have as we closed that account with them in 2009 already!!! So at 8:24 I phoned the Call centre, from my prepaid cellphone! to query the SMS. I gave my I'd nr and was ...
We've applied for a home loan telephonically and sent through the required documents. I then receeived a call that my documents were outstanding, I emailed these. When I followed up on the application I was told that my bank statements were outstanding and that the application was being stopped. I ...
I am f*en angry about the Standard bank I received a phone call from the consultant advising on arrears on my account which I am aware of, the consultant was just rude to me, she said that I should make a payment today and when I said I cant make it today then she hanged up the phone, after few ...
I've applied for a credit customer assist on the 25th of September 2013 due to financial challenges requesting for consolidation, when you apply the email response will say your application will take 15 days, when I called in the first time they say they are busy processing it, I called again on ...
Tried this morning to increase my electronic banking limit. Waiting 15 minutes in the queue. The 'process' took 25 minutes, and WHYoo, but, YOU MIGHT ASK? The person LEAH (Benoni branch) did not 'allow' me to get the limit I needed (remember, it is MY money and NOT YOUR money?), only allowing me to ...
If you call the call center to be put through to any of the Branches, the branches DO NOT ANSWER THE CALLS, you just get cut off. ...