In March this year, after over a year of awful service, I attempted to close my Standard Bank cheque and credit card accounts. Despite unequivocal emails from me to Hajiera Joseph (my private banking consultant) requesting the closure of my accounts, I continued to receive bank statements ...
I make sure I never allow Standard Bank to contact me to sell product information in ANY paperwork I process with them. They have not contacted me in several years, but it seems they have now opened the doors to contact me with their insurance and credit card products. The Insurance Brokers have ...
My card got, without my knowledge and money got transferred out of my account. and I asked the bank to at least trace this, they came back to me saying that the bank can not be held responsible as my bank card was used, and what I don't get is how can somebody access my pin just as easily, and they ...
I have arranged for my RCP account to be paid in a manner that I will be able to afford, following which STD bank decided to take debit orders for as much as they wanted, whenever they wanted, leaving me without any money. I have since requested that they stop the debit order and allow me to pay ...
Just bad service.. On 22.11.2013 I took the bank over 45 minutes to help me. Today 25.11.2013 I am Waiting Over 30 minutes and still not helped. They closed 2 other branches in the area and refer all customers to share the 3rd branch. This branch is not equipped to deal with the regular customers ...
I went to the branch to replace my postal address with the residential address. They tell me that it has been done, but when we check on their system, it still shows my postal address. The staff then tell me it is an IT problem and they will resolve and get back to me. I was at the branch on the 18 ...