I have been a loyal customer with Standard Bank for eight years. I have never changed my banks since the inception of my accounts. My home loan is with Standard Bank and I have a very good track record. Two days ago on Thursday 09 January 2014 I applied for vehicle finance and to my disappointment ...
December can be a crazy month with early debits going off, Christmas deposits coming in and so on. Thankfully standard bank offers an SMS alert service to help you keep track of your finances??? What a joke! The SMS alerts were never a true reflection of what was happening in my account! As a ...
Today for the 1st time in my life my card was declined. Thinking that it was a case of a damaged card chip I called into Standard Bank to make some queries. The consultant I spoke to suggested I go in branch how am I suppose to give a 3 month statement with that on it!! Unacceptable error! Thank ...
I had a really bad experience with the Standard Bank homeloan call centre. Twice, the lady at the call centre went on about the deadline and timeframe that the bank is compling to. I think that it must be more about the customer needs and being open to execute the bond and transaction as soon as ...
My account is on a negative balance of 1, 300 because of these stupid honoring fees. I called the customer service line and they told me I made purchases while I didn't have money in my account. Secondly I was told that I will pay R99 per month including all basic needs like balance enquirers and ...
My cheque card would intermittently and at random get declined by various PoS. I found this weird because I was sure I had money in my account. I was always able to withdraw funds directly after which confirmed this. I go to the bank to and the consultant (no idea what her name is as she didn't ...