Late last year, I called in to request the cancellation of monthly statements being posted to me, I was requested to enter my Pin and Card number, which I wasn't too comfortable doing. I spoke to a consultant who said if I don't want to type in my Pin and Card number, she wont be able to assist me. ...
We applied for student loan and it was approved on 4 December 2014. Our son started University on 6 January 2014 since he is second year medicine at Stellenbosch. We have tried without success to arrange for signature of the documents calling the call centre and was eventually told to attend on our ...
Standard Bank is badly handling my account and is overchaging me. The claim their system was down and no recordings of previous transections ever took place. I was again helped by an in competent call center lady by the name of Banele who failed to explain to me ehats goin on in my account and the ...
My card was swallowed by the ATM and I went to Standrad Bank carldswald. It took minutes to replace my card, adjust the PINS etc. and sort out my internet banking profile. Top notch. Thank you. ...
On 2013-11-12, R 15 000-00 was accidentally paid into a wrong account for VAF to Standard Bank, online banking. In the meantime we realised that and started to request monies to be reversed and forms was completed by the account holder (Client Support Management - Recalls and Reversals (ref no. ...
Everyday my phone rings and I answer, and every time there is a message "Standard Bank is an authorized ... " and then asks me to type in my ID number. Why on earth would I type in my ID number in response to someone calling me. Why don't they just pick up the frigging phone and call me ...