I just received a call from an Andile from ThembaCustomerCare on behalf of Standard Bank VAF, he referred to me by the incorrect surname and when I made him aware of this he still continued. He said he was calling from an "outside agency" I had to ask him for the name of the agency! He ...
On 15 November 2012 we instructed Standard Bank in writing to close our 2 accounts. Needless to say it did not do so and as we received subsequent statements charging us "overdraft service fee", "monthly management fee" and "interest" we sent a further letter on 3 ...
Unfortunately in 2010/2011 I was left in quite a large amount of debt with Standard Bank due to a divorce & having 2 small children to support. Fortunately I made a plan to settle all my debt. I work for attorneys and they contacted Std bank for settlement amounts for each ie. RCL, Credit Card ...
Good Morning, I have a problem with Standard Bank Service. I withdraw money on Saturday the 27th April 2013. The bank didn't give me the cash because the service was cancelled. Now it showed that the money was deducted but I haven't received it at all. as I went to the bank on Monday they said that ...
I am not a client of Std bank but I would never want to be. I used one of their ATMS to withdraw cash from my account as there was none of my banks ATM's available, during the transaction their ATM went offline and I did not receive my funds it was however deducted form my account, this was on the ...
We arrived at the bank at 10am and were told to join the queue at enquiries when we told them we want to transfer money to ABSA. While waiting in the queue 3 times somebody came by and asked what we are in the queue for and we told them to transfer money. When we eventually reached the front after ...