I have been battling with my card since December 2012 and had 4 replacement cards before i got offered a cheque card which i had to pen a new account for and i waited for 8 days for the new card but between all of this i had to go into the bank to withdraw money and i got charged R45 each time. I ...
I was withdrawing R5000 suddenly the atm goes out of service when i check the balance the money went out but i never received it, it was the 4th of march 2013 and know they dont respond to emails regarding my refund. ...
In the past two or three months I raised a complaint about my mom's card that was lost but the bank never closed the card when it was reported. As a result, a number of withdrawals were done using this card. Standard bank department (Eugene) did an investigation and found that it was bank staff ...
I am amazed indeed in how some people do keep the standard of customer servicing at a high level. I went into the bank on Saturday before 1:00 pm and was assisted by a lady who was smiling all the way to her office. Even when I got in there I felt like I was home. the doors closed and I was the ...
Our account has been recently Frozen as we do not earn what was said in the application!!! When i receive the application forms i find out that i did not sign the agreement and yet i am being held liable for this?? The agreement has false information Information that was not provided by us but and ...
Friday I received an sms that Standard Bank has debited my account for my outstanding arrears on my personal loan account, without notifying me or making any contact with me, when I checked my balance a R1000 has been transferred from my account without my knowledge. I went to the branch who ...