First the lady at Enquiries couldn't assist me with changing the limits on my business account and referred me to the business branch at Gezina. It's not possible to change limits on the account online as with my ABSA account and must be done in the bank and for the month (which poses a huge risk ...
On 27/4 I deposited money using an atms as your banks were closed since it was public holiday. I used an atm machine with the envelopes & I thought the process would be quick. It is my understanding that the reason why these atms were created is so we don't have to spend too much time in queues ...
I transferred money from an ATM from one account to the other. The amount left my savings account but does not reflect in my current account. I made a query and they said it will take 25 days to investigate. No one has bothered to call and update me with regards to my query. How am I expected to ...
It has now been over a month since i asked my prestige banker to contact me. I am now going to the USA and Africa for work and i still cant talk to anyone who should be assisting me with my travels (travel insurance/int activation of my cards/etc) but... one call to FNB and i can have it all by ...
We opened a STANLIB account and were assisted by Alice. I wanted to have signing powers over my niece's account, as I am the one managing it in terms of putting in deposits and ensuring her that she has got enough money for her studies (I'm her guardian). I gave Alice all my documents. I called ...
I am totally disgusted yet again with standard bank, every time I have same issues with them, I have a complaint with the incompetent call centre for general queries, I spoke to Pravin Munickun and Thulani Kivert, I asked if I can send them proof of the fact that incorrect amount was dispensed from ...