I sent through a claim to Sizwe Medical Aid on behalf of my husband of an amount of R401.09 for a medical bill we had to settle over the weekend. Upon phoning the call centre, i spoke to Gugu Shongwe to follow up on the claim and if it has been processed, she told me that it will only be processed ...
I am absolutely appalled by the services received earlier today, unreasonable, inapt services from Sue Ann she clearly don't belong in the customer services environment. Denise the Manager if she truly is no different. You can't speak to them because they are not willing to listen to the member. ...
I which to bring to the world's attention the appalling client service me and my wife received from Sizwe Medical Aid. I requested a Certificate of Membership from Sizwe, twice they send me the wrong info. I have send 10 e-mail's requesting Sizwe to correct the dates and for the Client Service ...
A late joiner penalty was applied where it was not needed. the proof of previous cover was sent in on the 20th of November, today is the 4th of December and i have not received any feedback with regards to the late joiner penalty being removed. not very impressed with the service received. ...
I always phone Sizwe Medical Fund call center and the agents there are always helpful. I want to name one person who on many times assisted me with such a great attitude, Lihle Nyandeni who always lends a listening ear, albeit fact that when I call I am angry at times. I want to single out one ...
I HAD BEEN A MEMBER OF SIZWE MEDICAL AID EVER SINCE I JOINED EMPLOYMENT AND I AM NOW IN MY 60's, AFTER RETIRING FROM WORK 2012 JAN. I HAD BEEN RECEIVING TEXTS FROM VERICRED AMPATH TRUST SAYING I OWE THEM R635.00 WHICH WAS TO BE COVERED BY MEDICAL AID AS I HAVE BEEN DEDUCTED A CERTAIN FIGURE TO ...