I have called the Sizwe's call center since Tuesday the 02nd of April 2013 twice a day just to get them to mail me a conformation of membership which I need to submit to my employer. First of all you listen to their voice recordings for about 15min minimum before they answer, then they take your ...
My father passed away on 25 Jan. A bright spark from Sizwe cancelled the policy in error, despite the fact that there was still a spouse listed on it. It has taken since 21st February to reinstate the policy, and still we wait. The Sizwe website only gives you a Call Centre number to contact. ie. ...
My wife phoned and requested refund information on how to go about getting a refund and the consultant explained. We sent the original slips as requested and even got the signature that all was in order this was done already on the 15th January. We then made a follow up and no records we found. The ...
To whom it may concern I've been a memeber with medical aid for the past 10 years and used which ever hospitals i wanted to, as of the 1 of Januray 2013 hospitals as been changed to only using Life hospitals. My family uses specialist that are situated in other and in some cases the doctors do ...
Yesterday I received a letter via email stating that as of the 1st jan 2013 you must get a referral letter and authorization number before you can see a specialist. My problem is I am 6months pregnant and went to my Gynea on the 9/1/13 and was not aware of the new policy and now they want me to pay ...
Faxed was send on 26/11/2012 to report that member is deceased. Phoned on 14/1/2013 as was kept on line by Margret for 49 minutes. Refused to give me reference number for call. Could not assist me - incompetent and undertook to phone me back as she does not know how to assist. She did find fax on ...