Thanks Petro, for excellent service. No hassle was to big or a problem for you, taking care of cancelling old contracts on my behalf, all done with a big smile. I was not aware service on this level still existed!!! Thank you! ...
In March 2011 I a claim was submitted under my insurance policy for subsidence on my property. Santam refused the claim saying the cracks were due to a whole range of "uninsured events". It took them 8 months to decide this. In January 2012 I submitted a complaint to the Ombudsman. In ...
Good day, I am writing this complaint out of frustration for a supposedly GOOD BRAND insurance company called SANTAM. I had an accident on 1 February 2013 and the lady who caused the accident assured me that she will make sure my vehicle gets fixed and this will ofcourse go through her insurance ...
Was burgled at Home santam wouldn't pay out said didnt have linked alarm but never ever said I had an alarm dont know where they got that from. Have been insured with them for many years - 15 years and have never claimed for burglery before. ...
Hi In December there was a burglary at my premises. The claim was submitted and an assessor visited my home He was there for 4 hours. I answered all his question truthfully. Although he was polite he went through all my belonging with a fine comb. taking photos etc. This was an intrusion on my ...
Went in after a prang and was put at ease by the friendly staff. Quick, easy and painless. What a pleasure! ...