I had the unfortunate opportunity to have engaged with your Kramerville Service Centre. It is evident that service centres are independently managed and there is no service or pricing guidelines enforced by SAmsung South Africa. My experience with the Kramerville manager was definitely that of an ...
Cellphones have become important everyday devices that we depend on to function in the business world daily. Samsung now require that you book your cellphone in with the faulty accessory when doing a warranty claim. My example is my travel adapter (battery charger) went faulty after 3 weeks. You do ...
I went into Samsung Canal Walk as my S4's battery gave me problems. I received service of excellence and a high standard which upholds the good name of Samsung. They assisted me immediately and I felt as if I was the only client although they were assisting many others. My query took less than ...
Suppliers tell us that the samsung water filters for refrigerators are no longer available in South Africa. They are having problems with Samsung since Aug 2013. This is an external water filter model no HAFEX/EXP SAMSUNG replacement Cartridge. Calls to samsung are met with ignorance of the matter ...
I was told by cell c to take my phone to be repaired at a samsung head office, on queen nandi drive area. they said that my phone will be fixed in one day, then told me the next day at 12. i call them and phone is engadged. then i go there and my fone hasnt even been touched. its bad service and i ...
I bought a Samsung S4. I experience when it charges or even if I uses the navigation it gets extremely hot. At a stage a got so hot that the screen cracked. I took it into the Repair centre at 14th Avenue. I told them the whole story. 2 days later I fetched my phone and within the same day the same ...