I dropped my Samsung S4 and cracked the screen, it was replaced at the Samsung Service Centre at Hillfox while I waited and free of charge. I had the same good service when I had trouble with my battery, it was replaced free of charge at the Samsung Store at Fourways Crossing. Staff were helpful, ...
I handed my 2 month old Samsung Chat smart phone into the repair centre on the 15th. To date I have had one automated sms to say I will be contacted shortly. Apparently they are still WAITING for parts? In the meantime, I have phone numbers missing (because they are on that phone), my family and I ...
Have a 200 MTN contract. Samsung Phone S2. In November 2013 it started giving trouble. I needed to visit the Smartcare Centre no less than 12 times until eventually the main board was replaced (plus I was advised to purchase a new battery which turned out to be unnecessary). Finally at end of ...
I bought a Samsung washing machine from Hirsch, and it broke on Friday the 17th of January 2014. We reported it to Hirsch, they contacted Samsung (on Monday) and instead of hearing from them immediately, they only came back to me on Tuesday the 21st. I then received a SMS confirming that they will ...
I'm really disappointed by the service I'm receiving from Samsung Smartcare Centre (Milnerton). I took my tablet in for repairs 3 weeks ago after only having it for 10 days and the touch screen stopped working. I've received no feedback from Samsung regarding the progress of my repair. I've called ...
A big well done to Samsung for employing such helpful staff. Recently i was having a problem with my Samsung S4 Battery and was getting no grief from Nashua Mobile where i had taken a contract for the phone. After many frustrating days of getting nowhere with Nashua one of your roaming sales reps ...