We bought a Grafton Everest lounge suite on the 26 Jan 2013 at Russels in Mokopane. The suite is not even 1 month old and the fabric is tearing everywhere. We are now to scared to sit on the furniture. Its terrible and very disappointing as we have saved for 2 years and paid R6000-00 for this ...
My family and i visited the bethal branch of russsels on saturday and took interest in the presidential wall unit which was on display and decided to make a cash purchase, on which we were told by the sales lady that we can get it at secunda, as we also live in secunda on arrival at secunda branchm ...
Good day My name is Johanna Modjadji. I bought a Slumberland queen bed from Russels in 2011. I didn't immediately use the bed after buying it as I was about to move to my house so it was safely kept at home sealed and remained unused for months. I experienced discomfort 4 months after using the bed ...
In December we brought 2 TV's on a Russells account we took the TV's from the store they were not delivered we were charged a delivery fee of 3 hundred and something rand on each TV, when I queried this I was told by the store manager that that fee also includes if something is wrong with the TV's ...
I bought items at Russells in December 2011 and paid off on 13 August 2012. I am so disappointed at the customer service that Russells furnishers is offering us as customers. I settled my account within 7 months but was charged for 12 months as the store could not offer me a settlement amount. It ...
In September 2011, I purchased a 3 piece lounge suite from the above branch. It was delivered in early October 2011. When i received it, I was'nt impressed with the condition, as the stitches were loose and uneven and the cushion seats were uneven. After several calls to the store, Notty and the ...