I Bought a living room set from Russels Tzaneen about three years ago. It was delivered with a tear in one of the sets. I reported this to the manager. He assured me that they will order a new one. After about one month the springs on the couch broke and I reported that as well. The manager said ...
I am really very upset in the way I have been treated by RUSSELS staff. Since I opened my account I have been struggling. There was a problem with my debit order (I didn't work in town) that's why I signed the debit order. Since the 1st month there was a problem Russell's call me and treat me and ...
In December I bought a tumble drier from Russells in Ermelo. Within 5 days of reiceiving the tumble drier, ireported it to them that it was faulty as it overheats not long after switching it on. We were told that it would be replaced once they receive their stock, since then we never heard from ...
On march 2012, my dad bought me a funiture for my weeding.they deliver broken wadropes, I went back to them on apri and make a complain. I was alwys went ther aech and every months and told me that they will call me.but they won, t bother about calling me.and they fixed that problem after 11 months ...
Russels repossessed my goods, When I went into my local branch to query they said that they have no record of the goods being repoed, I open a query with them but they did nothing, my local store told me that I should still make payment for my good because they are still investigation what had ...
In January I paid R3000 for a kitchen unit worth R5500, and then later in Feb I paid the due balance of R2500.When I ordered the unit, the Kristen 4 drawer was not on the floor, but the sales consultant promised to fetch it from Jabulani mall branch. When I went to do the final payment on the 23 ...