Washing machine faulty contacted russels brixton an informed them of this, I was advised that I will have to pay a call out fee to have machine repaired, but I only have the machine for 4 months so which means they (russells) produts does not have a 2year gaurantee after agreeing to pay the call ...
Hi, russells sent one of their technicians to fix my refrigerator since it was giving me problems, after an hour technician came back to my house saying that russells instructed him to get the fridge back as it must be replaced, only to find out later that he was lying to me, the only reason he ...
On the 10/02/2013 an amount of R 3000.00 was paid in to my Russell's personal loans account after I had called in previously and was advised that the settlement is R 3945.46. I called the Capetown head office today and was advised that my bal is about R 4400.00 I was surprised and confused as I was ...
ATTENTION TO RUSSELS CALL CENTRE RESOURCES I would like to inform RUSSELS about the manner that their call centre resources are harrasing me about my account number 0006365290180219753. they are very rude and very arrogrant when they call me regarding my account arreas that i have to pay. I went to ...
We bought a lounge suite in November 2012 from the Frankfort branch. They delivered the lounge suite but still to date no contract has been explained or given to us. No delivery notes has been given to sign when delivered. My wife and myself went to the branch on many occasions to enquire about the ...
On Saturday my Partner contacted Russells as we are having a problem with the TV we got on account finally after alot of complaining and fighting Kevin (who is very rude) fetched the TV yesterday (monday 18 Feb) he phoned my partner back an hour later and said" listen woman there is nothing ...