I opened this account November 01 2012, 1st payment was going off 27/11/2012 as i provided my banking details I was informed money will be deucted. Now i just received a call from a rude call centre that my account is in arrears how is that possible when you deduct from my own account yourselves ...
In 2007 I bought a LG Mini Hifi Sound System from Russells. It broke down the same day as of delivery. The next day I took it back to the store and demanded a new one. I was told they will send it to their repair centre in PE and this is per their rules and the contract I sgned with them but I said ...
I bought a lounge suite from Russels Kuilsriver 2 years ago. I never received a statement from the shop for 2 years. I went to the shop to enquire about my account, they checked and saw that my address was incorrect. They changed it to the correct address. I asked for a detailed statement from the ...
This has to be my 3rd or 4th Russels complaint and i am getting sick and tired. a year ago (almost 2) i bought furniture at this store and decided to pay cash so i went over to the bank to get a loan and payed for the furniture immedialty. 2yrs down the line it still shows on my credit record that ...
Please can anybody give me feedback regarding my account. I've given my retrenchment doc to the credit manager and every time I go to the store they don't know what's going on... this is bad customer service. can I please get assistance. ...
I have not been employed for a long while and make every effort to pay my debit orders to Russells every month. But every month regardless, I get either threatening phone calls from their collection agents and or from the company to say my account is now in the final legal stages. Why??? Why is my ...