Confirmed delivery on Saturday at 09:29 as I was expecting visitors and needed to ensure that I couldn't let my old suite go. Needless to say, no delivery and no contact to say that they couldn't find the address. This morning, 5 calls later and the normal - Sorry but don't know what happened! Gave ...
I HAVE A RUSSELLS ACCOUNT WHICH GETS PAID VIA DEBIT ORDER. EVERY MONTH THE DEBIT ORDER GETS DEDUCTED FROM MY BANK ACCOUNT ON VARIOUS DATES WHERE THE DEBIT ORDER DATE IS FOR THE FIRST OF EACH MONTH. MONTH AFTER MONTH I GET PHONE CALLS FROM HEAD OFFICE SAYING THAT MY ACCOUNT IS IN ARREAR AND THAT ...
On the 21st June 2013, we purchased a lounge suite and dining room set from Russells Boksburg (east rand mall). We also purchased a scotch gaurd and the sales person paul advised us that we should get the scotch guard done when we physically receive the lounge suite, to inspect that all is in good ...
Can you believe it... I have now been waiting three weeks for my delivery... Half of my goods was delivered last week and wrong goods was delivered... I'm still waiting on my other goods and its costing me every time to contact Russels and to go into the store to find out what is going on... Please ...
I put in a complaint a month ago regarding a refund. Up to date I have not received my money back. I phone customer care, leave my number, yet no one contacts me. Just now (02/07/2013 - 09h51) I receive a call from an arrogant lady called "Innapulape". I had left a message with my number ...
I SENT NUMEROUS EMAILS THROUGH REQUESTING MY LATEST STATEMENT TO BE EMAILED TO BE... CAN SOMEONE PLEASE FORWARD THIS TO ME A.S.A.P ...