I opened the acc with russells on the 1st of july, they never told me they had the problems. There's no manager they'll hv to wait for someone from the head offices to approve our things. And now they are saying deliveries are made newcastle but im in volksrust. Its 19th today still nothing when i ...
On 21 June 2013 I bought a fully automatic washing machine from Russels Furniture Store in Fochville. I paid the full amount due plus delivery charges on the machine. The salesperson however wrongfully described the machine as a "twin tub" machine.on the sales document. As there was a ...
Not sure about dates etc, but my wife & I went to this store to purchase a TV, lounge suite, fried & washing machine. All was delivered except the washing machine. I had to phone continuously for someone to come replace the one leg of the lounge suite which was damaged (waited 2 weeks), and ...
Hi, I'm Cauleisha. I'm very unhappy with the service I've received @ Russels furniture store... On 29.05.2013 I bought a number of furniture items cash, incl a bedroom suite. On the day of delivery I got a call from the store manager saying that they won't b delivering my bedroom suite as it is ...
I was just wondering why Russells always have the excuse of new computer systems?? I went to Russells Malmesbury on Saturday the 14th July 2013. I explained my problem to the manager and the lady working with the accounts. They said they wil phone me monday. Monday they didn't phone and today is ...
I entered the Russels store at 14h30 on 15 July 2013. I asked the store manager about the sms I received about my account that is in arrears and she said I must talk to the lady working with the accounts. I went to the lady who was busy on the telephone and took a seat at the table. After she hang ...