Bought the ferniture but it was faulty send it back for repairs twice and dtill came back with the same problems and then I wanted my money back but they refuse to pay me out because I bought it cash and now I have a court case with them but no one have pitched up at court and I have no answers. ...
Going to Russels last week, my partner and I were under the impression that purchasing a few household items would be something simple and fast. But to our dismay, we encountered one headache after another. We were assisted by a sales person, Andiswa and picked a fridge, bed and sleeper couch. We ...
My Sony Bravia Tv got and I had only two payments left, As my basic insurance from the JD group required, I followed all the necessary procedures and provided ALL the necessary documents (e.g. Affidavit) to clear out my outstanding balance (which had been less than R700). All of this happened ...
I did i inquiry at the store i phone in regarding the billing on my account, one lady picked up trying to help. I told her my story and ask her if she can get me a copy of my contract, by law a company must keep 5 years paper work. so she said she will she what she can do. She come back and said ...
On the 15 July i went to purchase a 42 inch Plasma TV and they delivered a cracked TV i report the next day, and they advised that they will bring in its now two weeks and they have failed to deliver each time i call i am told that i will contacted back which they fail, spoke the manager who ...
I am quite annoyed by Russell's Store action of miss-billing my mom. My mom had paid her monthly instalments (June) but she keeps on getting a letter and sms that she has not paid. She took her time out of work and wasted her petrol to go to the Russell's stores, they looked at her file and find ...